◀
Startseite

Help & FAQ

Need help? You're in the right place! Here you can find all of our frequently asked questions for the My Nintendo Store, as well as options to call, message or chat to us too!

What topic are you looking for help with?

Nintendo Account (10)

Nintendo Official UK Store (8)

My Nintendo (3)General (12)Products (3)Orders (9)Delivery (9)Repairs (1)Recycling (1)Returns & Replacements (8)Payments (4)

Nintendo Official UK Store

I have multiple Nintendo Accounts. Which of them is my data from the Nintendo Official UK Store now linked to?

I have multiple Nintendo Accounts. How can I change the Nintendo Account my data from the Nintendo Official UK Store is linked to?

I had created a profile/preferences on the Nintendo Official UK Store. Is this transferred to the My Nintendo Store?

I previously saved my payment details on the Nintendo Official UK Store. Why are they not saved on the My Nintendo Store?

I registered my interest for a game on the Nintendo Official UK Store. Will I still receive these emails from the My Nintendo Store?

I had account credit in the Nintendo Official UK Store. Is this transferred to the My Nintendo Store?

I had items on my Wishlish from the Nintendo UK Official Store. Are these transferred to My Nintendo Store?

Will I still be able to see my order history from anything I purchased from the Nintendo Official UK Store?

Still need help with your order?

Live chat

Available

Mon - Fri 8am - 7.45pm

Sat - Sun 8am - 4.45pm

Currently Unavailable

Message or Call

For more options click contact us below

Nintendo General enquiries

If your enquiry is not related to a My Nintendo Store purchase, please visit the Nintendo Support Page