◀
Home

Help & FAQ

Need help? You're in the right place! Here you can find all of our frequently asked questions for the My Nintendo Store, as well as options to call, message or chat to us too!

What topic are you looking for help with?

Nintendo Account (10)Nintendo Official UK Store (8)My Nintendo (3)General (12)Products (3)Orders (9)Delivery (9)

Repairs (1)

Recycling (1)Returns & Replacements (8)Payments (4)

Repairs

How can I arrange a repair for an item I purchased recently on the Nintendo Official UK Store or My Nintendo Store?

Still need help with your order?

Live chat

Available

Mon - Fri 8am - 7.45pm

Sat - Sun 8am - 4.45pm

Currently Unavailable

Message or Call

For more options click contact us below

Nintendo General enquiries

If your enquiry is not related to a My Nintendo Store purchase, please visit the Nintendo Support Page